hayahcollection
Cranberry Front Zip Dress
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94% Spandex, 6% Rayon Model is wearing a size XS Nursing friendly; nontransparent Product colour may slightly vary due to photographic lighting source or monitor settings.
All refunds are processed once the item is in our possession. The item must be returned 7 days within receiving it in the condition that it is unused, unworn, unwashed, and free from odour, makeup, lint and stains. Hanging tag must be attached to the item in the original seal bag/gift box the item arrived in for redistribution; shipping return will be on customer’s expense.
If your item has been shipped and you require a refund, the cost of the item only will be refunded to you. Once the item is in your possession, please return it to our Return Address, which can be provided upon request if your item qualifies for a refund (see T&Cs). A refund may be processed once the item is in our possession. The amount refunded will be the amount of the item listed on our page in CAD currency, for the amount you had purchased it for.
Our pieces are dispatched as unused, unworn items in brand-new excellent condition. Each item undergoes quality assurance before dispatch. If a customer has received an item damaged or with a defect or an incorrect item, please email us. Please note, we do not cover wear and tear.
If an item is listed as sale/final sale/exchange only, the item is no longer applicable for a refund.
You are responsible of choosing your size accordingly.
CUSTOMS
All customs will be paid on customer’s expense. HAYAH is not responsible for the any additional customs charges or taxes the customer’s designated country applies. If an item is returned and a Tariff (customs) fee is applied to us, the tariff fee will be deducted from the total return/exchange balance.
We hold the right to deny a refund or exchange if any of the above are not as followed.
Orders must be placed by 12:00 PM EST from Monday – Friday. If an order is placed Monday night, the item will be dispatched Tuesday by 1:00 PM EST.
All orders may take up to 1-3 business days to process. Once processed, you will receive a confirmation email with your tracking number.
LOST/STOLEN
Once your trackable item has been picked up and left our facility/location, the item is no longer under the control or responsibility of HAYAH. If your item is lost, kindly contact your assigned postage company.
Please place the item in your cart to determine your total shipping cost.
CANADA:
After processing, arrival of shipment may take up to 1-3 business days (items are traceable via Canada Post or UPS).
USA:
After processing, arrival of shipment may take up to 2-4 business days (items are traceable via DHL, UPS, PUROLATOR).
International Orders:
After processing, arrival of shipment takes 3-7 business days. All International packages are shipped and traceable via our third party shippers.
Orders made on National and Islamic holidays are dispatched the following business day.
Holidays
July 1: National Holiday in Canada and therefore, any order placed before or after this day will be dispatched by 2 PM EST.
Dec 24-25
Eid Al-Fitr
Eid Al-Adha
CUSTOMS
All customs will be paid on customer’s expense. HAYAH is not responsible for the any additional customs charges or taxes the customer’s designated country applies. If an item is returned and a Tariff (customs) fee is applied to us, the tariff fee will be deducted from the total return/exchange balance.
We hold the right to deny a refund or exchange if any of the above are not as followed.